Track Your Package

Order and shipment enquiries

Need help finding the status of your Velocell order? Contact us with your order number and the email address used at checkout.

If you have received a tracking number or a tracking link, use it to check the carrier's latest updates.

Need assistance?

If you cannot find your tracking information or have a delivery question, include your order number and a brief description of the issue in your message. Please do not include payment card details.